Self-assuredness in Communication provides the foundation for mastery of at least two of the critical success factors of good communiqué: leadership and communication. The self-confident instructor radiates trust and respect, making one more effective leader and communicator.
Primer / Voraborientierung
A conflict refers to a serious disagreement or even hostilities between different groupings of people which can be between communities, between cities, provinces, races, nations, empires. These conflicts may end up being resolved or settled by dialogue or use of force. A group conflict may also refer to people or individuals in a given organization or place, ganging up against one another due to mis-interpreted social behavior. Group conflicts can also arise due to differences in norms, values, religion and race.
Group conflicts can therefore be classified as follows:
a. Intergroup conflicts: this can be as a result of competition for valued material and resources, or result from some groups claiming more respect and esteem as compared to others. This can lead to hostility between groups. During these conflicts there is always an enemy, adversary or counterpart who might need to be removed in order for the other winning group to be famous.
b. Intragroup conflicts: is sometimes called infighting which is occasioned because of political supremacy between different groups in a country or region/tribe. Politicians will usually realign themselves according to party, race, and tribe, and fight so that they can always be at the top. The two groups will fight each other as though they are enemies.
c. Small group conflicts: In these groups there exist both positive and negative conflicts. Constructively, conflicts may bring about problems and issues, but also alternative solutions. This will allow for the group to move on in terms of positive, beneficial development.
How to manage conflicts in groups:
A conflict will be started by an individual by inciting others and they follow him/her, therefore in tackling this there is need to listen to the one who started. Put down the views of the whole group and then devise a way on how to put to control the conflict. Decisions should be taken accordingly by persuading the groups/group to agree on a common ground.
Few people in the world are god-gifted as they can perform miracles like pulling a rabbit out of a hat. Implementation and control of decisions are god-gifted abilities as well. Conflicts can be devastating for a person, organization or even a country and to have the ability of implementation and control of decisions really is an important aspect of one’s personality.
Negotiation is a course of action to achieve goals through communication with at least one other party, with the supposed outcome an agreement. The two parties have a conflict, or have differences that may result in conflict. In any case, one party has the ability to prevent other from achieving its goal.
Conflicts can be managed in many ways i.e. its prevention, limitation, resolution or transformation of conflicts through the use of diplomatic skills. Techniques for handling conflicts involve preventing conflicts from breaking out or swelling or stopping or reducing the amount of violence by parties engaged in conflict.